Warranty
A set warranty is given with the device. Extended warranty is purchased when you buy the device. Warranty covers anything that is a manufacturer fault – eg unit not turning on, hard drive ceases to work, screen has no display. It doesn't cover against physical damage to the device such as drops, broken screens and the like.
Accidental Damage Insurance Repairs?
You usually can purchase insurance cover with your device when you buy it. Please ensure you ask the store you purchase your device about this. Applecare insurance is offered with purchases through JB Hi-fi Education, the offer is emailed to you after purchase.
What if the device is lost or stolen?
Most manufacturers will not cover theft, loss or deliberate damage under their warranty. It is recommended that parents discuss options with their home & contents insurance provider for details and cover. The school will not be responsible for loss, damage or theft.
Out of Warranty repairs?
If the device is out of warranty or does not have accidental damage insurance or is covered under home and contents insurance, the store you purchased your device should be able to supply a quote for the repair of the device. The KHS digital device team can also be contacted for advice regarding out of warranty repairs.